Privacy Notice

This Privacy Notice explains how Federal Claims Advisors, LLC (“FCA,” “we,” “us”) and the Law Office of Christopher M. Sullivan, Esq. (“the Law Office”) collect, use, and protect information when you use this website (“Site”) at federalclaims.us, submit forms, communicate with us by email or phone, or engage our services.

1. Information We Collect

Information you provide directly

• Contact information: name, email address, phone number, company name
• Assessment and intake data: entry numbers, import date ranges, approximate duty amounts, liquidation status, broker information, and other trade-related data you submit through our intake forms or assessments
• Messages and correspondence: content of messages sent through the contact form, email, or phone
• Engagement documents: if you become a client, information provided under an engagement agreement including entry summaries, payment records, CBP correspondence, and related trade documentation

Information collected automatically

• Device and browser information: browser type, operating system, screen resolution, and language settings
• Usage data: pages visited, time on page, referring URL, and navigation patterns
• IP address: used for general geographic identification and security purposes
• Cookies and similar technologies: the Site and our service providers may use cookies for functionality, analytics, and security (see Section 6 below)

2. How We Use Information

• To respond to inquiries and provide the information or services you request
• To evaluate eligibility for tariff refund pathways and provide assessments
• To provide legal services if you enter into a formal engagement agreement with the Law Office
• To communicate updates about tariff refund developments, deadlines, and regulatory changes (if you opt in)
• To improve the Site including content, usability, and resource materials
• To comply with legal obligations including regulatory requirements and court orders
• To protect rights and safety including fraud prevention and security

3. Information Sharing

We may share information in the following limited circumstances:

• Service providers: vendors that help us operate the Site and deliver services (website hosting, form processing, email delivery, analytics). These providers are contractually required to protect your information and use it only for the services they provide to us.
• Legal representation: if you engage the Law Office for legal services, your information will be shared between FCA and the Law Office as needed to provide those services. Attorney-client privilege protections apply to information shared under an engagement agreement.
• With your consent: we may share information with collaborating professionals (customs brokers, trade counsel, accounting advisors) when you authorize us to coordinate on your behalf.
• Legal requirements: we may disclose information if required by law, regulation, court order, or governmental authority.
• Safety and rights: we may disclose information to protect the rights, safety, or property of FCA, the Law Office, our clients, or the public.

4. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your information. These include encrypted data transmission (SSL/TLS), secure form processing, and access controls limiting who within our organization can access client data.

However, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security. If you need to share highly sensitive information (financial account numbers, Social Security numbers), please contact us first to arrange a secure transmission channel.

5. Submissions and Confidentiality

Before engagement: Information submitted through the Site (forms, email) before a formal engagement agreement is signed is treated with reasonable care but is not protected by attorney-client privilege. Do not submit information you consider privileged until an engagement agreement is in place.

After engagement: Information shared under a signed engagement agreement with the Law Office of Christopher M. Sullivan, Esq. is protected by attorney-client privilege and the applicable rules of professional conduct.

6. Cookies and Analytics

The Site uses cookies and similar technologies for:

• Essential functionality: session management, form submission, security
• Analytics: understanding how visitors use the Site to improve content and usability (we use Squarespace Analytics and may use Google Analytics)

You can manage cookie preferences through your browser settings. Disabling cookies may affect some Site functionality. We do not use cookies for advertising or behavioral tracking.

7. Data Retention

We retain information as follows:

• Contact form submissions: retained for up to 3 years unless you request deletion
• Assessment and intake data: retained for the duration of any active engagement, plus 7 years after engagement concludes (consistent with legal record-keeping requirements)
• Client files (under engagement): retained per the Law Office’s record retention policy and applicable professional conduct rules
• Analytics data: retained in aggregate form; individual-level data is retained per our analytics provider’s standard retention periods

8. Your Rights and Choices

You may:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of information you submitted, subject to legal and professional retention obligations
• Opt out of marketing communications at any time by contacting us or using the unsubscribe link in any email
• Manage cookies through your browser settings

To exercise any of these rights, contact us using the information in Section 11 below. We will respond within 30 days.

9. Colorado Privacy Rights

If you are a Colorado resident, the Colorado Privacy Act (CPA) provides you with additional rights regarding your personal data, including the right to access, correct, delete, and obtain a portable copy of your data, and the right to opt out of certain data processing activities. To exercise these rights, contact us at the address below.

10. Children

This Site is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will delete it promptly.

11. Contact

12. Changes to This Notice

We may update this Privacy Notice periodically. The “Last updated” date at the top reflects the most recent revision. Material changes will be posted on this page. Continued use of the Site after changes are posted constitutes acceptance of the updated notice.

Terms of Use

These Terms of Use (“Terms”) govern your access to and use of this website (“Site”) at federalclaims.us, operated by Federal Claims Advisors, LLC (“FCA,” “we,” “us”). By accessing or using the Site, you agree to these Terms. If you do not agree, do not use the Site.

1. Educational Content Only; Not Legal Advice

The Site provides general information, educational resources, and practical guidance about tariff refund processes, U.S. customs law, and related trade matters. This includes resource guides, checklists, worksheets, calculators, video content, and downloadable documents.

Nothing on the Site constitutes legal advice. The information provided is general in nature and may not apply to your specific facts, entries, liquidation status, or deadlines. Tariff law is complex, fact-specific, and subject to change. You should not rely on Site content as a substitute for advice from a qualified attorney or trade professional.

Information on the Site is current as of the date indicated on each page or document. Laws, regulations, agency procedures, and court decisions change. We make reasonable efforts to keep content current but do not guarantee that all information reflects the most recent developments at all times.

2. No Attorney–Client Relationship

Reading the Site, downloading resources, contacting us through forms or email, submitting intake information, or receiving a free assessment does not create an attorney–client relationship.

An attorney–client relationship with the Law Office of Christopher M. Sullivan, Esq. is formed only when a written engagement agreement is signed by both parties. Until that agreement is executed, no legal representation exists, no legal duties attach, and communications are not protected by attorney-client privilege.

If you face deadlines, active disputes, or time-sensitive notices, consult qualified counsel promptly — do not rely on the general information on this Site as a substitute for timely legal advice specific to your situation.

3. No Guarantees of Outcome

We do not guarantee any specific result, refund amount, timeline, or outcome. Tariff refund eligibility depends on specific facts including entry numbers, liquidation status, protest deadlines, documentation, and the applicable legal and procedural framework — all of which vary by case.

Statements on the Site about potential recovery amounts, estimated timelines, or litigation strategies describe general possibilities and are not predictions or promises applicable to any individual case. Prior results do not guarantee similar outcomes.

4. User Submissions

If you submit information through forms, intake tools, email, or other channels, you represent that:

• You have the right to share the information you provide
• The information is accurate to the best of your knowledge
• You understand that submitting information does not create an attorney-client relationship (see Section 2)

Do not submit highly sensitive personal information (Social Security numbers, bank account numbers, credit card details) through the Site’s forms. If you need to share sensitive information, contact us first to arrange a secure transmission channel.

5. Intellectual Property

All Site content — including text, guides, checklists, worksheets, graphics, page designs, and downloadable documents — is the property of Federal Claims Advisors, LLC and/or the Law Office of Christopher M. Sullivan, Esq. and is protected by applicable intellectual property laws.

You may:

• View, download, and print Site materials for your personal, non-commercial use
• Share links to Site pages
• Use downloadable tools (worksheets, calculators, checklists) for your own tariff refund process

You may not:

• Copy, republish, or redistribute Site content for commercial purposes without written permission
• Modify, adapt, or create derivative works from Site content without written permission
• Remove copyright notices, attribution, or disclaimers from any materials
• Use Site content in a way that implies endorsement by FCA or the Law Office

For permission requests or publication inquiries, contact law@christopher-sullivan.com.

6. Downloadable Resources and Tools

The Site offers downloadable resources including PDF guides, Excel worksheets, checklists, and calculators. These tools are provided for educational and practical use in connection with tariff refund processes.

• Resources are provided “as is” without warranty of completeness, accuracy, or fitness for a particular purpose
• Downloadable tools (worksheets, calculators) are designed as organizational aids — they do not constitute legal advice and should not be relied upon as the sole basis for legal decisions
• Resources reflect the law as of their stated date and may not reflect subsequent changes

7. Third-Party Links and References

The Site may link to third-party websites, government resources, and legal references including CBP.gov, govregs.com, the Federal Register, USCIT forms, and news articles. These links are provided for convenience and reference.

We are not responsible for the content, accuracy, availability, or practices of third-party sites. Inclusion of a link does not imply endorsement. Third-party sites have their own terms of use and privacy policies.

8. Limitation of Liability

To the maximum extent permitted by law, FCA and the Law Office disclaim liability for any direct, indirect, incidental, consequential, or special damages arising from:

• Your use of or inability to use the Site
• Reliance on any information or content on the Site
• Use of downloadable resources or tools
• Actions taken or not taken based on Site content
• Errors, omissions, or inaccuracies in Site content
• Unauthorized access to or alteration of your data

This limitation applies regardless of the legal theory (contract, tort, strict liability, or otherwise), even if we have been advised of the possibility of such damages.

Nothing in these Terms limits liability that cannot be limited by law, including liability for fraud or willful misconduct.

9. Indemnification

You agree to indemnify, defend, and hold harmless FCA, the Law Office, and their officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses (including reasonable attorneys’ fees) arising from your use of the Site, violation of these Terms, or infringement of any third-party rights.

10. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of the State of Colorado, United States, without regard to conflict-of-law provisions. Any disputes arising from these Terms or your use of the Site shall be resolved in the state or federal courts located in Colorado.

11. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions continue in full force and effect. The invalid provision will be modified to the minimum extent necessary to make it valid and enforceable.

12. Changes to These Terms

We may update these Terms periodically. The “Last updated” date at the top reflects the most recent revision. Material changes will be posted on this page. Continued use of the Site after changes are posted constitutes acceptance of the updated Terms.

13. Contact