Privacy Notice

This Privacy Notice explains how Federal Claims Advisors, LLC (“FCA,” “we,” “us”) and the Law Office of Christopher M. Sullivan, Esq. (“the Law Office”) collect, use, and protect information when you use this website (“Site”) at federalclaims.us, submit forms, communicate with us by email or phone, or engage our services.

1. Information We Collect

Information you provide directly

• Contact information: name, email address, phone number, and company name
• Assessment and intake data: entry numbers, import date ranges, approximate duty amounts, liquidation status, broker information, and other trade-related data submitted through forms or assessments
• Messages and correspondence: content of messages sent through the contact form, email, or phone
• Engagement documents: if you become a client, documents and information provided under an engagement agreement, including entry summaries, payment records, CBP correspondence, and related trade documentation

Information collected automatically

• Device and browser information: browser type, operating system, screen resolution, and language settings
• Usage data: pages visited, time on page, referring URL, and navigation patterns
• IP address: used for general geographic identification and security purposes
• Cookies and similar technologies: used for site functionality, analytics, and security, as described below

2. How We Use Information

• To respond to inquiries and provide the information or services you request
• To evaluate eligibility for tariff refund pathways and provide assessments
• To provide legal services if you enter into a formal engagement agreement with the Law Office
• To communicate updates about tariff refund developments, deadlines, and regulatory changes, where you opt in
• To improve the Site and refine content, usability, and resource materials
• To comply with legal obligations including regulatory requirements and court orders
• To protect rights and safety including fraud prevention and security monitoring

3. Information Sharing

We may share information only in limited circumstances:

• Service providers: vendors that help us operate the Site and deliver services, such as hosting, form processing, email delivery, and analytics providers
• Legal representation: if you engage the Law Office, information may be shared between FCA and the Law Office as needed to provide those services
• With your consent: we may coordinate with customs brokers, trade counsel, or accounting advisors when you authorize that coordination
• Legal requirements: where disclosure is required by law, regulation, court order, or governmental authority
• Safety and rights: where disclosure is reasonably necessary to protect FCA, the Law Office, our clients, or the public

4. Data Security

We use reasonable administrative, technical, and physical safeguards to protect information, including encrypted transmission, secure form handling, and internal access controls.

No system is perfectly secure, and we cannot guarantee absolute security. If you need to send highly sensitive information, such as financial account numbers or Social Security numbers, contact us first to arrange a more secure transmission channel.

5. Submissions and Confidentiality

Before engagement: information submitted through the Site, forms, email, or phone before a formal engagement agreement is signed is handled with reasonable care but is not protected by attorney-client privilege.

After engagement: information shared under a signed engagement agreement with the Law Office of Christopher M. Sullivan, Esq. is subject to attorney-client privilege and the applicable rules of professional conduct.

6. Cookies and Analytics

The Site uses cookies and similar technologies for:

• Essential functionality: session management, form submission, and security
• Analytics: understanding how visitors use the Site to improve usability and content, including Squarespace Analytics and potentially Google Analytics

You can manage cookie preferences through your browser settings. Disabling cookies may affect some site functionality. We do not use cookies for advertising or behavioral tracking.

7. Data Retention

We retain information according to the purpose for which it is collected and any legal or professional obligations that apply. In general:

• Contact form submissions: up to 3 years unless deletion is requested
• Assessment and intake data: for the duration of any active engagement and typically for 7 years afterward where legal recordkeeping applies
• Client files: according to the Law Office’s retention policy and applicable professional rules
• Analytics data: according to standard retention periods used by the analytics provider

8. Your Rights and Choices

You may:

• Request access to personal information we hold about you
• Request correction of inaccurate information
• Request deletion of information you submitted, subject to legal and professional retention obligations
• Opt out of marketing communications at any time
• Manage cookies through your browser settings

To exercise these rights, contact us using the information below. We aim to respond within 30 days.

9. Colorado Privacy Rights

If you are a Colorado resident, the Colorado Privacy Act may provide additional rights regarding access, correction, deletion, portability, and opt-out rights for certain kinds of processing. Contact us to make a request.

10. Children

This Site is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If we learn such information has been collected, we will delete it promptly.

11. Contact

12. Changes to This Notice

We may update this Privacy Notice periodically. The “Last updated” date at the top reflects the most recent revision. Material changes will be posted on this page, and continued use of the Site after changes are posted constitutes acceptance of the updated notice.